Managing for Quality and Performance Excellence and Principles of Microeconomics

Managing for Quality and Performance Excellence (with CD-ROM)

Author: James R Evans

Prepare for success in quality management today with this leading text's focus on the fundamental principles and emphasis on high performance management practices, such as those reflected in the Baldrige Criteria. These authors are experienced leaders in the fields of performance management and quality. Look no further for the definitive resource for coverage of ISO 9000 certification, Six Sigma, and the U.S. Malcolm Baldrige National Quality Award standards. A wealth of current examples from leading organizations reflect quality throughout the world as they emphasize the practical aspects of the book's managerial focus and pertinent technical topics. You can efficiently prepare to become an ASQ Certified Quality Manager, as this edition covers most of the Body of Knowledge required for ASQ certification. It's everything you need, now and throughout your career, to ensure quality management success.

Table of Contents:

Part 1: THE QUALITY SYSTEM. 1. Introduction to Quality. 2. Total Quality in Organizations. 3. Philosophies and Frameworks. Part 2: THE MANAGEMENT SYSTEM. 4. Focusing on Customers. 5. Leadership and Strategic Planning. 6. High-Performance Human Resources Practices. 7. Process Management. 8. Performance Measurement and Strategic Information Management. 9. Building and Sustaining Performance Excellence in Organizations. Part 3: SIX SIGMA AND THE TECHNICAL SYSTEM. 10. Principles of Six Sigma. 11. Statistical Thinking and Applications. 12. Design for Six Sigma. 13. Tools for Process Improvement. 14. Statistical Process Control. Appendixes (Statistical Tables). Solutions.

Look this: Commercial Real Estate Analysis and Investments and Value Stream Management for the Lean Office

Principles of Microeconomics

Author: N Gregory Mankiw

In writing this textbook, Mankiw has tried to put himself in the position of someone seeing economics for the first time. The author's conversational writing style is superb for presenting the politics and science of economic theories to tomorrow's decision-makers. Because Mankiw wrote it for the students, the book stands out among all other principles texts by intriguing students to apply an economic way of thinking in their daily lives. Receiving such praise as "perhaps the best ever" textbook in economic principles, it's no wonder Mankiw's prize project has quickly become one of the most successful books ever to be published in the college marketplace.

Table of Contents:

PART I. INTRODUCTION
1.Ten Principles of Economics
2.Thinking Like an Economist. Appendix: Graphing: A Brief Review
3.Interdependence and the Gains from Trade.
PART II. SUPPLY AND DEMAND I: HOW MARKETS WORK
4.The Market Forces of Supply and Demand
5.Elasticity and Its Application
6.Supply, Demand, and Government Policies.
PART III. SUPPLY AND DEMAND II: MARKETS AND WELFARE
7.Consumers, Producers, and the Efficiency of Markets
8.Application: The Costs of Taxation
9.Application: International Trade.
PART IV. THE ECONOMICS OF THE. PUBLIC SECTOR
10.Externalities
11.Public Goods and Common Resources
12.The Design of the Tax System.
PART V. FIRM BEHAVIOR AND THE ORGANIZATION OF INDUSTRY
13.The Costs of Production
14.Firms in Competitive Markets
15.Monopoly
16.Oligopoly
17.Monopolistic Competition.
PART VI. THE ECONOMICS OF LABOR MARKETS
18.The Markets for the Factors of Productio n
19.Earnings and Discrimination
20.The Distribution of Income.
PART VII. ADVANCED TOPIC
21.The Theory of Consumer Choice.